Senior DevOps Engineer

- Set the standards with teams for building resilient, debuggable systems: set up Devops CI/CD pipelines, manage infrastructure as code.
- Respond to automated alerts and take actions.
- Manage ongoing incidents, using your understanding of KiotViet to involve the right teams and resolve as quickly as possible.
- Ensure that we never fail for the same reason twice.
- Knowledge of common web vulnerabilities, audit our infrastructure for security issues and keep it safe.

Product & Systems Thinking
- Treats the internal platform as a product — developers are the customers
- Strong end-to-end systems thinking: application → platform → infrastructure
- Able to design abstractions and self-service interfaces that hide infrastructure complexity
- Software development background (backend/full-stack) is strongly preferred — this role builds real products, not just scripts
Platform & Infrastructure Experience (4+ years)
- Solid software engineering in Go, Python, or C#/.NET: APIs, CLIs, operators, internal services
- Kubernetes as a platform: Helm, Kustomize, Operators/CRDs, multi-tenancy
- GitOps: ArgoCD or Flux as the deployment backbone
- CI/CD pipeline design as reusable templates: GitLab CI / GitHub Actions
- Infrastructure as Code: Terraform/OpenTofu, Ansible; policy-as-code (OPA/Kyverno) is a plus
- Golden paths & scaffolding: project templates, service catalogs; Backstage/Port or similar IDP frameworks is a plus
- Observability by default: baking OpenTelemetry, Prometheus/Grafana into platform templates
- Experience with a meaningful subset is enough — nobody has all of it
AI-Native Mindset
- Daily use of AI coding agents (Claude Code, Copilot, Cursor, or similar) to design, build, and document platform components
- Experience making platforms agent-ready: MCP servers, well-structured docs/context, APIs that both humans and AI agents can consume
- Understands guardrails: AI-generated changes go through review, policy checks, and CI gates
- Bonus: built AI-powered developer tooling (skills, agents, ChatOps, auto-triage)
Nice to Have
- Developer experience (DevEx) measurement: lead time, deployment frequency, onboarding time, adoption metrics
- API Gateway operation (APISIX, Kong)
- Secrets management (Vault), supply chain security (SBOM, image signing)
- Prior DevOps/SRE experience — understanding operations makes better platforms

- Competitive salary and wages (willing to negotiate)
- Compensation, pay raise approval at least 1 time per year, performance bonus (up to 2-month salary)
- Social – Health – Insurance paid fully. Healthcare: Annual health check-up, Premium Health Insurance ( from level 3-3 according to the company's regulations)
- Advantageous and yield benefits, benefits for employee’s relatives
- Unlimited chance of being promoted based on employee’s performance