Sales Tour Inbound

● Client Consultation & Support: Communicate with B2B/B2C clients to understand their needs, provide detailed destination and service information, assist with inquiries, and ensure excellent customer care throughout the trip.

● Itinerary Design & Quotation: Create suitable travel itineraries, prepare cost calculations, and send accurate quotations to clients.

● Service Coordination & Bookings: Manage tour arrangements from start to finish, confirm bookings, coordinate with internal departments, and negotiate with suppliers to secure services.

● Issue & Complaint Handling: Address customer complaints and resolve issues professionally to maintain high satisfaction levels.

● Reporting & Additional Tasks: Prepare regular reports for management and perform other duties as assigned.

● Experience in tourism or sales is an advantage

● Excellent spoken and written English

● Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

● Ability to work under high pressure and overtime when required

● Strong communication, organizational, and listening skills

● Strong customer service mindset and sales orientation

● Excellent negotiation skills and problem-solving skills

● Income based on performance: Basic salary + sales bonus (negotiable

● based on experience)

● 13th-month salary,

● Insurance after passing probation

● Schedule: Full time 08:00-17:00, 6 days per week

● Work in an international and multicultural environment.

● Opportunity to exercise creative ideas and skills

● Travel respective destinations when it is required

● Become a part of Dynamic passionate individuals who celebrate successes and contribute to sustainable tourism in Viet Nam, making travelers’s dreams a reality