Presales Officer (Cantonese Speaking - Open For Freshers)

•    Be responsible for pre-sales support for business customers.
•    Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company's sales performance.
•    Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchase.
•    Provide a high-quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up.
•    Work closely with team members to solve problems together; maintain high efficiency under pressure.
•    Have an understanding and familiarity with Chinese culture; those with relevant life or work experience in China are preferred. 
 

•    Fluent in Cantonese speaking, listening, reading and writing.   
•    Good English reading and writing skills, and proficient in using office software.  
•    Candidates with relevant experience in customer service or sales are preferred.
 

•    Salary at 100% during the probationary period.
•    90% contribution of the gross salary to social insurance.
•    20 days leave (12 days of annual leave and 8 days of sick leave) 
•    Full working equipment will be provided.
•    Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.
•    Activities: Birthday party, Employee engagement activities.